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Information Technologies & Services Department

ITS Remote Access

ITS Remote Access (ITSRA) permits ITS--supported medical college staff, faculty, and students to connect off-site computers to the Medical College network. Most WMC network resources must be accessed from a computer that is within the WMC network space. All two ITSRA options provide a WMC network address to off-site computers for this purpose. Please visit the ITSRA Eligibility page to learn about requirements and fees for ITSRA services.

There are two ITSRA services each accommodating different needs:

VPN - for users that already have an Internet connection. This method requires that the user be connected to the Internet via cable/DSL modem or T1/T3 LAN. Access to this service is based on the discretion of the user's departmental administrator & ITS.

WebVPN - for users already connected to the Internet who only need to access WMC web resources such as those offered by the WMC Library.


ITS-/WMC Resource

VPN

WebVPN

Access Cornell electronic medical journals Yes Yes
Access Cornell intranet sites Yes Yes
Access FRS & other terminal window programs Yes Yes
Remotely control ITS--tagged desktop (via Timbuktu) Yes No
Access Runway programs from remote desktop
(e.g. Eudora, Oracle Calendar)
Yes No
Access files on departmental file servers remotely Yes No
Access Epic Yes No
Access IDX Yes No

NOTE: Due to the varying nature of off-site computer configurations, ITS offers limited technical support for ITSRA services. In most cases technical issues can be resolved either by phone or by e-mail. ITS offers neither on-site nor walk-in support for ITSRA issues regardless of how the account is paid.

ITS Support Contact Info
myHelpDesk
click here

or call the ITS Support Line

Monday-Friday
7am - 7pm

212-746-GURU(4878)
Downloads (require ITSRA account)
Related Link
Features
This box can be used for "Health A - Z" or links to service line, department, physician, or practice web sites.

Feature Link 1
Feature Link 2
Feature Link 3
Feature Link 4
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