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Information Technologies & Services Department

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COMPLETED: Emergency Downtime for ITS Phone Queues, 6/27

Posted: Friday, June 27, 2008 2:15 PM

To correct issues with reporting functionality with our phone queue service, ITS has scheduled an emergency reboot of the Contact Center Manager system. The downtime is scheduled for:

Begin: Friday, June 27 2008 7:00 PM
End: Friday, June 27 2008 7:00 PM

During the downtime, users will not be able to log into their phone queues or the Contact Center Manager. Regular operations of the ITS phone system will not be affected.

If you have any questions, comments, or concerns about this downtime, please contact ITS Support by phone at 6-4878, or by email at support@med.cornell.edu.

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