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Information Technologies & Services Department

Facts and Statistics

  • Last year, ITS designed over 65,000 web pages for the Medical College and New York-Presbyterian Hospital.

  • Approximately 3.95 million unique users visited ITS-designed websites last year.

  • ITS provides e-mail and calendar accounts to over 15,000 active users.

  • Last year, over 40,000 phone calls were made to ITS's HelpDesk line, roughly 150 per day

  • In 2004, ITS fielded and attended to over 20,000 user support requests, with an average turnaround time of 15 hours.

  • ITS supports over 8,400 networked computers, printers, servers and other devices across the main campus and offsite facilities.

  • ITS maintains and preserves over 36 terabytes (TB) of user data storage.

Features
This box can be used for "Health A - Z" or links to service line, department, physician, or practice web sites.

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